NOTICE OF NONDISCRIMINATION
CARTI complies with applicable federal and state civil rights laws and does not discriminate on the basis of race,
color, national origin, age, disability, or sex.
INTERPRETER SERVICES PROVIDED:
CARTI provides aids, supports, and services to patients with disabilities to communicate effectively with their CARTI
care team at no cost, such as:
-Qualified sign language interpreters
-Written information in other formats (large print, audio, accessible electronic formats, other formats)
CARTI provides language services to patients whose primary language is not English at no cost, such as:
-Qualified interpreters
-Information written in other languages
If you or your caregiver(s) need interpreter services to communicate effectively with your CARTI care team, please contact the Director of Patient Support Services at 501-906-3000. Please let your CARTI care team know what your preferred language is.
COMPLAINT PROCESS:
If you believe that CARTI has failed to provide these services or discriminated in another way on the basis of race,
color, national origin, age, disability, or sex, you may file a grievance with:
Director of Patient Services
8901 CARTI Way
Little Rock, AR 72205
501-906-3000
You can file a grievance in person or by mail, fax. If you need help filing a grievance, Director of Patient Support Services is available to help you. You may also file a civil rights complaint with the U.S. Department of Health and
Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room
509F HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
NOTICE-A-001 Eff. 03/31/21 Rev. 08/03/22